Partners In Training

What is Partners In Training?

Partners In Training is an employment and training partnership between The Kenny Family Foundation, Wakefern Food Corp. and our social service partner, Goodwill for people who are currently on financial assistance or unemployed. The goal of this program is to transition these individuals into jobs at ShopRite and other retailers. Training takes place in a classroom within a miniature Shoprite store built on the premises of the Goodwill and transitions into actual stores for real life training.

Why the Goodwill of Delaware & Delaware County?

The Goodwill of Delaware & Delaware County is the ideal organization to work with for our program, Partners In Training as our missions and philosophies perfectly align. With over 90 years of service to their community, the Goodwill provides education, job training and employment services that prepare disadvantaged and disabled individuals for competitive employment.

Program Attributes

How success is measured:

  • Qualified candidates trained for immediate hire
  • Creating employment opportunities for New Castle County residents
  • Improved quality of life for graduates
  • Increased retention rate for employers

Benefits of the Program:

  • Lifelong Goodwill resources
  • Retail Certification Certificate
  • Expands employment opportunities
  • Training model for Program Partners
  • Enhances job and life skills
  • Teaches trainees with a customer-centric focus
  • Potential for increased productivity and retention

Program Components:

  • Informal Public Information Session
  • Assesment and Testing Qualification
  • Five Week Classroom Training Plan
  • Life Skills Training
  • Job Readiness Training
  • Cashier Training
  • ShopRite Onsite Orientation
  • KFF Community Advocacy Session
  • Graduation



Success Stories

Our Partners In Training program recently completed our 100th class
Program graduates have a 52% retention rate after hire
ShopRite has associates celebrating 11 years of employment after graduating from the program

Recognition From CARF

Commission for Accreditation of Rehabilitation Facilities (CARF) recognized the partnership between Goodwill, The Kenny Family, and ShopRite/Wakefern for the following:

  • ShopRite Cashier Training Program

  • Family Strengthening Initiative

  • Classroom / Training Center

Continuous Quality Improvement


  • Program participants engage in on-site internships at the designated store location where they will be working
  • Participants give back to their community through 6 hours of service


  • ShopRite implemented pre-employment assessments in customer service and ethics
  • ShopRite implemented pre-employment drug screening for all program participants


  • Enhanced internship process to include instructor visits and extended on-site practical store experience Follow-up includes feedback, questions, concerns, and additional training, if necessary, at Goodwill
  • Program will be extended to five weeks (November) to include a nationally recognized certification in customer service from the National Retail Federation
  • Technology upgrades to the ShopRite classroom at the Goodwill Center


  • Expanded plan for expansive recruitment of adults in need of employment within all of New Castle County
  • More thorough orientation process, mandatory qualification drug testing and written assessment for all new students at diverse locations
  • Regular program evaluations are conducted, results are disseminated widely with involved partners, and data is used to improve practice
  • Goodwill outside counseling support provided is substantial, accessible, and integrated with training programs
  • Additional product and technology upgrades to the ShopRite classroom at the Goodwill Center

Interested in becoming a program partner?

  • Do you have a record of success and a strong social service support infrastructure to help people overcome life’s barriers?
  • Can you provide a facility and the financial resources to create a Hiring and Training Center?
  • Do you have the ability to recruit & train associates with qualified, passionate trainers and retention specialists?

To learn more about our Programs & Services


Patti Mengers
Senior Workforce Development Manager
: (302) 504-1731

Programing is subject to funding and eligibility requirements for acceptance.

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